Resolving Work Conflict among Millennials
By Madalyn Ryan
Are you having difficulty dealing with Millennials in the office? You’re not alone.
Millennials are on the cusp of becoming the boss – and its heightening tensions in the workforce, according to a mediator with more than 18 years of experience mediating conflict between managers and employees.
This inter-generational workplace conflict is escalating so rapidly that it is leading to new HR and mediation workshop conflicts for employers and managers who are trying to improve the office dynamic.
Elizabeth Clemants is the founder of Planning Change, an educational platform that teaches managers, HR professionals, business owners and individuals how to better resolve conflict. She has spent decades mediating disputes between employees and managers, but she says the generational conflict is on the rise now that millennials are becoming the boss.
“Millennials view their work differently than other generations,” Clemants said. “They want to find meaning at work, flexible work schedules, independence and more feedback than other generations. Older generations often have a higher respect for the traditional hierarchical business structure. They also value workplace titles more than millennials. This different approach is leading to more conflict between millennials and other generations.”
Planning Change is offering a mediation workshop throughout September to help managers, employees and business owners overcome conflict in the workplace.
Clemants teaches all the courses and is certified by the New York State Unified Court System’s Office of ADR Programs to provide Basic Mediation Training for the Community Dispute Resolution Center’s programs.
Clemants has been a conflict resolution expert on WPIX 11, Crain’s New York, Female Entrepreneur and Inc. Magazine. She’s President of the Association of Conflict Resolution of Greater New York. She’s also a professor at John Jay College of Criminal Justice, Cardozo Law School and the New School for Social Research.
The training course is an extensive 100-hour long mediation certification course that will teach participants how to identify the root causes of generational conflict and how to mediate these conflicts as a professional.
The Mediation Certification Program is recognized by the New York State Unified Court Room, giving graduates the qualifications to join a court roster in future. In addition, the skills learned in this course can be brought to any field and will give students the resources necessary to confront one of the most emerging problems in today’s workplace.
The Basic Mediation Training course begins on September 19th. You can learn more about the Basic Mediation Training program at http://www.planningchange.com/mediation-certification-program/.
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